1 Introduction
TailorWale ("we", "our", or "us") is operated by Vrushabh Sakhiya. We are committed to protecting the privacy and security of your personal information.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use the TailorWale platform at tailorwale.com.
By creating an account and using TailorWale, you agree to the collection and use of information as described in this Privacy Policy.
2 What We Collect
We collect information that you voluntarily provide when using TailorWale:
- Account Information: Name, email address, mobile number, shop name, address
- Customer Records: Your customers' names, mobile numbers, and contact details that you enter
- Measurements: Body measurement data that you record for your customers
- Order Details: Order descriptions, garment types, delivery dates, and status
- Billing Data: Invoice amounts, payment records, and billing history
- Uploaded Photos: Images of garments or customers uploaded through the platform
- Usage Data: How you interact with TailorWale (pages visited, features used) for improving our service
3 How We Use Your Information
The information we collect is used solely to provide, improve, and support TailorWale services:
- To create and manage your TailorWale account
- To enable you to record and manage customers, measurements, and orders
- To generate bills and invoices for your business
- To send important service-related communications (account, subscription, support)
- To improve the platform's features and user experience
- To respond to your support requests and inquiries
We do not use your data for advertising, nor do we sell your data to any third party.
4 Data Storage & Security
Your data is stored on secure servers. We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
- Data is transmitted using industry-standard encryption (HTTPS)
- Access to stored data is restricted to authorized personnel only
- We regularly review our security practices
⚠️ No system can guarantee 100% security. We recommend you use a strong, unique password for your TailorWale account and do not share your login credentials with others.
5 Data Sharing
TailorWale does not sell, trade, or rent your personal information to third parties.
We may share information only in the following limited circumstances:
- With trusted service providers who assist in operating the platform (e.g., hosting), under confidentiality agreements
- When required by law, court order, or government authority
- To protect the rights, property, or safety of TailorWale or its users
6 Data Ownership
You retain full ownership of the data you enter into TailorWale, including your customers' information and business records.
- TailorWale acts as a data processor — we process your data on your behalf
- You are responsible for ensuring you have consent to collect your customers' personal data
- You are responsible for complying with applicable local data protection regulations
7 Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Update or correct your account information at any time
- Deletion: Request permanent deletion of your account and associated data
- Portability: Request an export of your data in a readable format
- Objection: Object to specific uses of your data
To exercise any of these rights, contact us at [email protected].
8 Account & Data Deletion
You may request the deletion of your TailorWale account at any time.
- Upon receiving a deletion request, we will permanently remove your account and associated data
- This action is irreversible — data cannot be recovered once deleted
- Some data may be retained temporarily for legal or compliance purposes before full deletion
To delete your account, contact: [email protected]
9 Policy Changes
TailorWale reserves the right to update this Privacy Policy at any time. When changes are made:
- The "Last updated" date at the top of this page will be revised
- Significant changes may be communicated via email or in-app notification
- Continued use of TailorWale after changes constitutes your acceptance of the updated policy
